RETURN POLICY
Snarzy creates fun, expressive products that we want you to fully enjoy and ensure that you’re fully satisfied with your purchase. If for some reason, you are not completely satisfied with your purchase, please do not worry as you may return it for a refund or exchange it for another size or style within 30 days of receiving your order.
- Merchandise must be returned within 30 days of receipt.
- Merchandise must be unworn and unwashed.
- Merchandise must have all original tags attached.
To begin the return process, please contact us at contact@snarzy.com stating reason for return.
RETURNS/EXCHANGES
Exchanges and returns for store credit will be processed free of charge. Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $4.99, which will be deducted from the amount to be refunded. Original shipping charges are non-refundable.
To begin your return or exchange, please contact us at contact@snarzy.com and we’ll be more than happy to help!
To return or exchange an item, please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
Please mail your return to the address provided to you via email.
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
REFUNDS
Refunds will be processed within approximately 2 to 5 business days after we receive your return.
- The shipping back charges are non-refundable.
- Import duties/taxes and customs fees are non-refundable.
- All refunds are subject to a $4.99 processing & handling fee, which will be deducted from your refund amount.
- Please note that store credits cannot be redeemed for cash. In addition, if your order is purchased through store credits offered from a previous return, the order is not eligible for free return.
Thank you so much for your understanding and continued support!
